The alignment of priorities, principles and profit creates a dynamic nexus of opportunity for you, your business and local or national charitable and civic organizations. Consumers are increasingly motivated by their own personal interests, passions and causes – and they look to support like-minded businesses. When you connect with your customers on an emotional and intellectual level, you create loyal brand advocates. Conversely, when you align your own principles with your business practices, you empower and inspire your employees, and you yourself benefit from operating at a higher and attuned level of consciousness.
“Instead of going for the quick fix, Zito Consultants prepares and plans for ways
to create lasting improvements for our clients.” ~ Colette Zito
Aligning your business with your personal priorities is just one aspect of creating a mindful business. High quality customer service and employee dedication are just as important. Effectively tracking and managing customer service requests/complaints, collaborating on labor management issues, developing a culture of superior service, and cultivating customer and employee loyalty are no small tasks. There are inherent complexities associated with achieving even the most basic of goals. Zito Consultants works closely with you and your teams to identify areas that can be improved through a series of question and discussion sessions. We’ll then create a plan and work systematically with you and your teams to implement and monitor the changes you wish to make.
“Good character is more to be praised than outstanding talent. Most talents are to some extent a gift. Good character, by contrast, is not given to us. We have to build it piece by piece-by thought, choice, courage and determination.”
~ John Luther